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  • 2 Post By rishabh25

TIKONA Broadband Service

  1. #1
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    Default TIKONA Broadband Service

    Tikona broadband service really affects your mental health due to the continuous stress that it puts. The connection is mostly NOT available, and whenever it is available the speed is pathetic.....after evening, the speed drops to less than 100 KBPS.....
    You may have subscribed to a 2 mbps or a 4 mbps connection, but that speed will never be provided.

    IS THERE ANY WAY THAT THESE PEOPLE CAN BE PENALIZED AND THE COMPANY CLOSED?

    This is cheating in broad daylight.....I have unfortunately taken a connection and prepaid for 3 months...there is NO REFUND policy......and the cancellation needs to be done 72 hrs before my connection is due for renewal....and the funny part is that they would renew the account automatically and I am liable to pay for the next 3 months....

    WHAT A JOKE......

    -------------------
    I have changed the title of your thread. Do not use such words.
    Admin
    Last edited by Admin; 11th September 2014 at 06:39 PM.

  2. #2
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    Default TIKONA Broadband Service

    Dear Manoj,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKSE1139 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in

    Regards,
    Tikona Care

  3. #3
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    Default TIKONA Broadband Service

    Dear Manoj,

    This is a gentle reminder to follow-up on your concern listed on Sept 11, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on tikonacare@tikona.in mentioning your assigned reference number TIKSE1139 in the subject line.

    Regards,
    Tikona Care

  4. #4
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    Default

    Quote Originally Posted by Manojim View Post

    IS THERE ANY WAY THAT THESE PEOPLE CAN BE PENALIZED AND THE COMPANY CLOSED?
    I dont know about closing because they have investors like Goldman Sach and a few more biggies so they do have deep pockets but if you genuinely believe that you have not been delivered the service you paid for then share your review on Facebook for starters and spread the word. I myself did not have a very good experience with Tikona so I can very well imagine what you are going through.

    Spread the word!

  5. #5
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    Default

    Quote Originally Posted by Admin View Post
    I dont know about closing because they have investors like Goldman Sach and a few more biggies so they do have deep pockets but if you genuinely believe that you have not been delivered the service you paid for then share your review on Facebook for starters and spread the word. I myself did not have a very good experience with Tikona so I can very well imagine what you are going through.

    Spread the word!
    Dear Subscriber,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKSE1537 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in

    Regards,
    Tikona Care

  6. #6
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    Tikona Care? Had too much last night or what? What have you noted out of my post? I am not even your customer. This is the reason people hate your company to the core because they employ people like you who dont even read what is written and copy paste a response.

    Shame on you and your company.

  7. #7
    I post when neccessary rishabh25's Avatar
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    Default

    Haha ha,
    Tikona ? Thik-Ho-na? You guys dont pay attention when you need to and do pay it when not needed..

    Sent from my GT-S6102 using Tapatalk 2
    HareKrishna and Admin like this.
    Desire is the cause of suffering in Life.

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