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Worst ISP TIKONA

  1. #1
    Junior Member
    Join Date
    Feb 2016
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    1

    Angry Worst ISP TIKONA

    Tikona is one of the top worst service provider in India. They are never able to provide speed up-to your plan and have worst customer service. When you call them first they make you wait by telling their system is checking connection, and when after all this you will receive only one answer "There is some problem in our back end and our Engineer are solving the problem and Your issue will be resolved in 24hrs".

    I am facing speed issue every month but now they have crossed limit as my problem is not solved which is from last 12 days.In last 12 days 4 time engineer had visited my place and problem still exist, made many calls and even speak to Their senior Engineer(as per he mention). And when i called customer care to stop my connection he said a senior engineer will visit next day, but I haven't seen him till now.

    They also started blocking my post in their forum. Tikona network is overloaded in my area and still they are giving connection to people.

    My ID :- 1109056725.

  2. #2
    Admin's Avatar
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    Jan 2006
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    8,499

    Default

    The best thing you can do on your end about this problem is to change your service provider that works well in your area. There are plenty of local cable operators these days offering high speed broadband connections at rock bottom prices, get one of those.

  3. #3
    Junior Member
    Join Date
    May 2013
    Posts
    73

    Default Re: Worst ISP TIKONA

    Quote Originally Posted by HarshParecha View Post
    Tikona is one of the top worst service provider in India. They are never able to provide speed up-to your plan and have worst customer service. When you call them first they make you wait by telling their system is checking connection, and when after all this you will receive only one answer "There is some problem in our back end and our Engineer are solving the problem and Your issue will be resolved in 24hrs".

    I am facing speed issue every month but now they have crossed limit as my problem is not solved which is from last 12 days.In last 12 days 4 time engineer had visited my place and problem still exist, made many calls and even speak to Their senior Engineer(as per he mention). And when i called customer care to stop my connection he said a senior engineer will visit next day, but I haven't seen him till now.

    They also started blocking my post in their forum. Tikona network is overloaded in my area and still they are giving connection to people.

    My ID :- 1109056725.
    Dear Harsh,

    Greetings from Tikona.

    Please be assured that your concern listed Feb 23, 2016 has been noted and our team is working on addressing the same.

    Regards,
    Tikona Care

  4. #4
    Gold Member nevinjohn's Avatar
    Join Date
    Nov 2010
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    645

    Wink

    Quote Originally Posted by tikona care View Post
    dear harsh,

    greetings from tikona.

    Please be assured that your concern listed feb 23, 2016 has been noted and our team is working on addressing the same.

    Regards,
    tikona care
    comedy of 2016!!! Lol

  5. #5
    Junior Member
    Join Date
    May 2013
    Posts
    73

    Default Re: Worst ISP TIKONA

    Quote Originally Posted by HarshParecha View Post
    Tikona is one of the top worst service provider in India. They are never able to provide speed up-to your plan and have worst customer service. When you call them first they make you wait by telling their system is checking connection, and when after all this you will receive only one answer "There is some problem in our back end and our Engineer are solving the problem and Your issue will be resolved in 24hrs".

    I am facing speed issue every month but now they have crossed limit as my problem is not solved which is from last 12 days.In last 12 days 4 time engineer had visited my place and problem still exist, made many calls and even speak to Their senior Engineer(as per he mention). And when i called customer care to stop my connection he said a senior engineer will visit next day, but I haven't seen him till now.

    They also started blocking my post in their forum. Tikona network is overloaded in my area and still they are giving connection to people.

    My ID :- 1109056725.
    Dear Mr. Parecha,

    Greetings from Tikona.

    With regards to your concern, we are working towards a resolution. We will revert to you shortly.

    For any further issues/queries, you can contact us on our toll free number 1-800-209-4276 or you can reach us at forum.tikona.in

    Regards,
    Tikona Care

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