Subject: Initimidating tactis of Vodafone. Harrassment of a customer.
I had subscribed to a vodafone connection 9884827027 which was not working and the reason cited was a network connectivity problem. The problem started on Oct 2 , 2009 and no action whatsoever was taken on my complaint. I was only told to change the sim card, but still i had the same issue. Vodafone had sent a mail stating there are technical issues and it will be solved. In the mean time I got a mail from Alfren asking me to pay Rs. 4067/- which made me wonder how the bill could be so steep. Thereafter Legal cell sent me two mails and I replied to them for which there was no reply. For the last week your Legal Cell team is contacting all the numbers I had called, friends and relatives and threatening them verbally. It is highly unfair on your part to call them invading their privacy. A lady called Kavitha from 9884419214 and a gentleman named Jonathan from 9884796115 have been threatening them using threatening tactics. In fact one of my relatives has recorded the call from Kavitha which will be used to show the higher ups how low your personnel can go. All of them propose to take this matter to the cyber crime police officials and to the government highlighting how vodafone cares for their subscribers.
I have not received any bill so far for this number and only a mail which states that I have to pay Rs. 4067.
In the above circumstances I request you to do the following:
1. Direct your Recover or your legal team not to intimidate me and my folks any further. If you plan to take it legally I am ready for a court settlement where am sure justice will be rendered and it will give me an opportunity to showcause to the common man how vodafone works. A Non working tower and network connectivity problem, highly inflated bills, no action taken against complaints and lastly calling and threatening friends and relatives.
2. Ask your personnel to meet me and resolve this issue.