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Vodafone Karnataka made incorrect billing for 3g

  1. #1
    Junior Member
    Join Date
    Jul 2015
    Posts
    2

    Angry Vodafone Karnataka made incorrect billing for 3g

    Hi,

    I'm on a vodafone 3g plan of 5gb per month which they used to charge around 900rs, but this month they made a bill of 1500rs for the same data costs. No proper response from the customer care.

    Not sure what to whether to shift to airtel

    Regards,
    Nagarjuna Reddy

  2. #2
    Junior Member
    Join Date
    Feb 2017
    Posts
    3

    Default

    Hi,
    Contact no :-
    I have complained that my internet is not working and it is more than 10 day no one called me as they informed that the problem will be resolved with in 7 days.
    No call anything they sent the message that we tried reaching you but we could not reach you that is why they closed my complaint without seeing my internet session or giving call or confirming whether the internet is or not. Still i did not receive the call from your end.
    I called on 16th and i got confirmation that from your senior technical team i will get the call but i did not.
    17th i called i informed to transfer the call to senior but the call was hold more than 15min still call not connected.
    As my internet is not working and i took for both the purpose not only for calling now they are saying in 299 plan they will give calling. How it is possible as i took for both.
    I dont pay a single amount of money to Vodafone that they did not respond to any complaints.

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