Net4.in web hosting review
The only advice from me would be STAY AWAY FROM net4.in and that will save you a lot of time money and energy.
I got a linux hosting account from net4.in 5 days ago and the site I am trying to host with them is still not up yet. I also paid Rs1500 to set up a mysql database which I dont know why is it sold seperately when every one on earth doesnt charge anything extra... well I needed an Indian IP address for this website so I just bought it.
Day 1 :
I made a payment and I never recieved any e-mail with ftp details and control panel login details and stuff the reason being they dont have a control panel... use ftp and that is it.
I had to call them up to find out the name servers and the ip address to use ftp while my domain propogated and the guy I spoke to made me clear that he was doing me a favor well that said and done I got my ftp detail over the phone.
Then starts the real story.. I connected using filezilla and it just wont connect.. I pinged the ip and it was offline .. an hour two hours and it finally came online and I tried again and it just wont connect.
Finally after 4-5 hours I was able to get to the user name and password authinticated message but the file list wont populate and I called these guys who just told me to use cute ftp as thats the only client that works.. I got cute ftp and was able to get in then I was going to upload the wordpress blog script on there but it just wont upload as connection kept breaking.
I called support again and they asked me to check trace route and all that bullshit.. well I have a lot of shared hosting accounts with different companies and Ive never had this issue and my connection was fine as well.. I called again and again and they said my bandwidth was restricted and they have set it right now and I uploaded the wordpress script and installed it and went to sleep.
Day 2 :
I woke up and thought will do the initial set up of the blog and get it up and running so I changed the permalink settings but wordpress couldnt create .htaccess file.. I created the .htaccess file manually and then uploaded into the root well... it disappeared.. The reason being they dont allw .htacess files Their support guys dont even know what a .htaccess file is leave alone sorting this issue and I asked then to change my permissions so I can use the .htaccess file to rewrite my urls but they say its their company policy and cant be changed...
I kind of gave up the idea and thoght lets just delete the whole thing and start afresh and I couldnt delete the .htaccess file from there due to which the site is now giving an error and thats the only reason so I called support so they can delete the .htaccess file from the root so I can continue with my thing they asked me to raise a ticket which I did : TT-20080807-175449 I was promised that this will be done within 2 hours... The ticket was raised : Request Date 8/7/2008 5:54 PM So the waiting starts.... call aftr call and the whole night went by no resolution .. well there was nothing to resolve all they need to do is use the admin user id to delete everything from my ftp account..
I started my day by calling them again and again and kept on calling through out the day and same promise.. I have escalated this matter and all that bullshit.. well there is nothign complicated about this.. just delete the god damn .htaccess file from there and its done... Nothing happens.. the day is gone again with hundreds of supees spent in phone calls.
Same story as day 3 but a litle heated artument from both sides and still same promise will get a call back and all that crap.
I called just an hour ago before I started this review and this time they say it was second saturday today so no server admin guys were working and tommorow is sunday and this issue will only be resolved on Monday.
I hate to say that these fellow country men of mine are good for nothign and are just a waste of time.
The only sites you can host with them are static 2-3 page sites and you cant even host a wordpress blog on their hosting.
I will keep you guys posted on this and I will write a review on WHT as well besides all other webmaster forums. I would request all bloggers who read this post to kindly write a post on your blog and link to this page so anyone looking for a review of net4.in webhosting gets to see this page on top on every search engine.. althought I will make some efforts myself including writing posts on all the blogs I run myself.
Net4.in is all bullshit and thats what it is. Its a waste of time and money.
If you were thinking about hosting your site at net4.in then I sure saved you a lot of hassel didnt I?
I forgot to add that I asked them if I can have a refund after all this hassel and they havent been able to resolve any of my issues and their customer support says thats not possible... hence this review..
By the way for those who dont know : Net4.in was previously net4domains.com who earned such a bad name among webmasters and were in a big dispute with a celebrity that they have changed their domain as well...
What a shame that these guys are still in business.
I will keep you all posted on this matter.