Thread: hp pendriv problem

hp 4gb v165w pen drive not working but it appears on my computer and is shows me free space of 3.75gb.
cannot copy file name: The request could not be performed because of an I/O device error.

I can't also able to format it.

Inside the pen drive it contain new folder.

Tried to delete the file it shows me cannot remove folder new folder: The parameter is in correct.

usually an I/O device error indicates problem with the device itself especially if you can't even format it.try another usb port & if still no luck then try formatting it on another system preferably with an updated antivirus installed & if still no success then most probably device is faulty.

Hello

It is surely problem of the pen drive , if you have purchased it recently and its still under warranty you can get a replacement for that,

HP Support & Drivers | India

go to the above link and try detecting your product. if not then get in touch with the customer support guys from HP

or got to below link to find answer's from the Hp guys its self. It a Hp help support forum

HP Support Forum - HP Support Forum

or Customer Support link

HP - India | Contact HP / Customer Service

Originally Posted by sureshp

hp 4gb v165w pen drive not working but it appears on my computer and is shows me free space of 3.75gb.
cannot copy file name: The request could not be performed because of an I/O device error.

I can't also able to format it.

Inside the pen drive it contain new folder.

Tried to delete the file it shows me cannot remove folder new folder: The parameter is in correct.

format it using CMD
command is FORMAT H: /FS:FAT32
where H is pen drive .