Thread: Firefox 5.0 crashing - Win XP SP3

Hey friends, I just upgraded from firefox 3 to firefox 5. But the problem is that it keeps on crashing as soon as I start it. I disabled all addons and extensions and still the problems persists. It works well in safe mode. Please help.

if you mean works in windows safe mode then try updating your graphics driver.

i am using the same combination. it works perfectly well
mozilla frefox 5.0 under winxp sp3

you may uninstall and reinstall the firefox and check. also
try to update the winxp regularly.

It works fine for me.....Uninstall & Reinstall and install Adobe flash player for firefox...Hope it works.

upgraded from firefox 3 to firefox 5.
But the problem is that it keeps on crashing

From which site you downloaded FF5.0 ?
Tried reinstalling version from Mozilla Website.?

Suggestions;
1:try updating your graphics driver. Post no 2
2.Reinstall FF5 post no. 3 & 4
3.
In working mode (Safe mode )

(a)Download Ccleaner from filehippo.com clear temp files/history etc.

try again in Normal mode.

If same problem
(b) In Documents & Settings ( XP /SP3not used by me now )

Application Data ?
Users
check Mozilla or Firefox folder.
Delete the old cache files.
Restart Firefox 5. in normal mode.
feedback.

h26/12291

.

Thanks all of you for the replies. I have tried everything suggested by all of you, But still the problem persists. And by safe mode I mean ff safe mode.

from filehippo.com download older version/s and try. one by one.
Do not install in same folder.
say c://program files/mozilla firefox 4.0 etc
I can use either Aurora or Firefox 5.0.1

The same problem also occurred with ff 4. So I used ff 3.6...

Have you selected the correct versions English British or U.S etc. wait ..........http://www.mozilla.com/en-US/firefox/all.html

Try British version . Install in separate folder.

If you need, you can have Teamviewer session with me or @meetdilip
or any other member willing to check your system ONLINE>

Send ID and PW by PM ( private message )

Uninstall the current version using Revo uninstaller. Make sure you remove all the traces before reinstalling. Don't back up any settings and try the new version without add ons. Report if you are facing the same problem.

Uninstall current version and install an Older version (say 4.0) and Update it through web....Just give it a try.

@srijith
see Post No 8. any other sugggestion ?

Thanks for the replies. I've again done a clean installation. Installed british version from mozilla website. I'll try this one and post results. Right now atleast problem seems solved.

Some add ons may cause problem. Install one by one and check if any particular add on is causing problems.

Originally Posted by meetdilip

Some add ons may cause problem. Install one by one and check if any particular add on is causing problems.

Please see post 1. I have disabled all addons and still the problem persists.

POST NO 13.

Thanks for the replies. I've again done a clean installation. Installed british version from mozilla website. I'll try this one and post results. Right now atleast problem seems solved.

POST NO 15.

Please see post 1. I have disabled all addons and still the problem persists.

Confusing Post No 13 and 15.
With without add ons British version normal or not ? Fresh installation of FF 5.0
Why go back to Post No 1?

Ok sorry for confusion. I did a fresh installation of normal ff 5 now. Deleted everything of previous setups, downloaded a new setup. Still having same problem.

see post 9 and consider Teamviewer option.

Originally Posted by scorpion2189

Ok sorry for confusion. I did a fresh installation of normal ff 5 now. Deleted everything of previous setups, downloaded a new setup. Still having same problem.

Used Revo uninstaller ? Still facing ?

Originally Posted by meetdilip

Used Revo uninstaller ? Still facing ?

Using ccleaner. N still ff5 crashing

Revo is better. Give it a try.

(1)CCleaner: Harddisk space ? how much retrieved?
I could delete at least 350 MB from FF 5.0./Aurora files..

(2)Try a memory optimizer. application.

http://www.tucows.com/preview/356015

(3)Test: in SAFE mode delete all ADD ons except IETab.
open the browser FF5.0 normal mode and change over to IE mode.

Feedback.

Now after re installation new problem has arisen. Ff starts normally and crashes. Then after starting again it freezes and task manager is needed to end the process.Then again it crashes a few times and works normally then. I have not even installed one addon.

If you want Firefox browser5.0.1 only to be used , better download
Teamviewer and send your Id/PW to member of your choice.
so that they can check your system ONLINE.

or Swicth to IE8 or IE9 which does not need more memory like FF.

UPDATE CNET news:
In the world of browsers, Firefox has been sticking to its rapid release development cycle, and it's set to unleash some under-the-hood improvements that should make its fans happy. It's slated for 64-bit support, a reduction in memory usage, and an important update called Electrolysis
For future ref: Aurora


IE9


Both Firefox ( Aurora) and IE9

I am ready for teamviewer session. Any member is fine preferable essbebe. Please PM me for the ID / pw