I have no idea about other cities, but in Ahmedabad it gives worst service and staff are evry rude and mis-guiding.

I was using this from 2005 but now switching over to any other service provider other than You broadband.

They are more interested in asking payments other rather then resolving the connectivity problem.

When ever I want to write a complain on their website, I have not got any option for that. you will find some very good testimonials written by customer on their website, but I have not got how to go thier to write it, I think it was well desisgen testimonials written by their employees.

My You broadband account No - 138590

Find herewith two mail for which I have not got any realy from them:


Dear Mr. Rakesh Reddy,
Yesterday was getting calls from your office at 7.40 PM but was not able to accept the call due to driving in heavy traffic on road. One more issue that I was forgot to inform you that I got an SMS from your office on 26 June, 2011 written as
Your account is suspended due to consumption of MBs. Pl Pay immediately to activate the service. Pay on-line or call 9898377898. You Broadband.
As I know the account was suspended due to the time not due to the MBs consumed, if it is like this then why it mentioned as consumption of MBs?


You broadband Account No : 138590




Dear Mr. Rakesh Reddy,
It was nice telephonic talk with you on Saturday evening (June 25, 2011). Actually I was willing to talk to you regarding the connectivity since last 20 days but not able due to unavailability of your direct phone no. Mean while i was getting call from your office regarding the renewal of my account, when ever I was asking to connect the phone line to you, your team members (once Anirudh and at another time Sweta) were saying that they can’t connect to you as they don’t have authority to connect customer phone to you.
However after the long discussions they were ready to transfer the line to you and it was twice happened that they kept me on hold and later on told that you were busy of another call.
As per our discussion on 25th June, 2005. You told you was on not in office since last 15 days and came back one or two days back only.
I was surprised if you was not in office, then to whom these people were calling keeping me on hold?
Even after our discussion your team members were only interested in getting payments not in resolving the problem with was again showing error 678 since long time.


You broadband Account No : 138590