India Broadband Forum

kadamashokg

YOU TELE AFTER SALES SERVICE IS VERY VERY POOR
AS SINCE LAST ONE MONTH THEY ARE NOT ATTENDING
MY COMPLAINTS MADE THROUGH EMAIL AND TO CALL CENTERE.

siddiqui

My brother has a Call Centre for US Placements, he got this VOIP connected to YOU TEL IN dsnr area since 2 years and hardly there was any problem till now he uses it only for voip , but only problem what i have seen is it has problem logging in web mails like yahoo hotmail and all, they still where unable to solve it , any one out there with similar problem resolved or any you tel guy, becuase i am planning to take you tel service for my Cyber Cafe , i have Tata at present which is not solving my frequent disconnection problem

kadamashokg

kadamashokg here
now i have opted for you pre-paid plan
speed is good no problem
since last 20 days
let us see how good it is

jimmyrandhawa

hey friend

The problem that some sites which require us to log into an e-mail account cannot be opened; its because of the settings of ur web browser...SSL certificate or javascript

nansurabhi

I agree with that The service is worst If any problem comes to connection it takes around two to three days for rectification SO I say the service is very poor

shivrash

I think in my case, it is the best service provider ..

I had no problems with YOU..

I am a Hyderabad customer of YOU for the past 3 Years with Night angel plan -256KBPS (Night 10 to morning 10) with Sunday full day service...

This plan costs me Rs. 521 per month- Unlimited downloads.. On an average speed is upto 200kbps..

I had faced minor problems but all were solved promptly with in given frame of time by the YOU personnel...

I have not faced any problem with payment as this is a prepaid plan and I pay thru online billing for which I pay Rs. 29/- less and I get 7 extra days of surfing..

I feel that YOU is the BEST>>

mobiler01

YOU BROADBAND is not available in bangalore.
In which all places is this available ??

madhu

I dont about others, but youtele is fine for me, My plan is 4GB with 2Mbps, speed is good and i didnt obeserved down time till now, ofcourse i am online for just 2 months till now. Also i posted some questions through email and surprisingly they called me and clarified through phone. I dont know this type of service will continue for ever or only in starting stage. Also their website is updated only after 1 day, so i can check my usage till yesterday only. I advise all to check daily to make sure there are no problems, if you found wrong usage change your password immediately, and if it still continues, call their call center and ask them to stop service immediately for that user name. Also if you are observing slow speeds, I bet you are on unlimited package, which will be obvisouly slow because many people choose it.

Thank you
Madhu

Nishana

I was a user of you tele, for about an year. I had very bad experiences with them. Please read the whole story here.

You telecom bad service multiplied:
Part 1- nishanaa.blogspot.com/2009/01/you-telecom-bad-service-multiplied.html

Part 2-nishanaa.blogspot.com/2009/01/you-telecom-bad-service-multiplied_26.htm

Part 3- nishanaa.blogspot.com/2009/01/you-telecom-bad-service-multiplied_27.html

Part 4- nishanaa.blogspot.com/2009/01/few-questions-to-you-telecom-customer.html]-the Insights-: Few questions to You telecom customer care heads

Please do not go for this broad band ever. Or never give your contact number there!!!!!!