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Thread: You broadband in Chennai

  1. #1
    Junior Member
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    Jul 2014
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    Smile You broadband in Chennai

    Hi All,

    This is my first post in India Broadband Forum and I want this post to be useful for other forum members. Recently You broadband in Chennai started migrating coaxial to fiber(GPON broadband). I'm happy to say i'm one of the luckiest customers to get GPON broadband and I want to share my thoughts. Earlier I've subscribed for 1 Mbps unlimited plan which I won't get committed speed and downtime most of the time. So, i thought of changing ISP to either Airtel or BSNL but You Broadband customer care called me and informed that now they are migrating coaxial to fiber broadband so there won't be any speed issues hereafter. It's been a month i've been using the GPON broadband and till no speed issue and importantly no downtime. The only problem as of now (Not all the time that too in Chennai ) is in case of power cut the box (Modem) which they have kept on terrace will not work and you have to wait until the power is restored.

    My Plan Name: YOU PRIVILEGE 50GB 1 Month
    My Plan: 16 Mbps till 50GB then 768 Kbps unlimited @Rs.975/- per month.
    GPON Coverage in Chennai as of my knowledge: Nungambakkam, T.Nagar (Kindly contact You Broadband customer care for coverage details on other areas)

    Regarding YouTube streaming and Torrent download speed:

    YouTube streaming: default 720p and if you change to 1080p manually also no lag

    Torrent download speed: 1.1 MB/s (Client: uTorrent) didn't noticed max speed

    If you have power backup in your apartment there won't be any problem. Please find my speed test result below

    Last edited by Bhuvanesh; 5th July 2014 at 01:17 PM. Reason: Added YouTube streaming and Torrent download speed details

  2. #2
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    Jul 2013
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    Default

    Everything else about You Broadband seems good, is their customer service any good? Sometimes there are service providers who have really bad customer service and its quite off putting.

  3. #3
    Junior Member
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    Default

    Quote Originally Posted by IshaanSingh View Post
    Everything else about You Broadband seems good, is their customer service any good? Sometimes there are service providers who have really bad customer service and its quite off putting.
    You broadband customer service in Chennai is fair. For most of the problems they will try to fix via phone itself.
    Regards,
    Bhuvanesh

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