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disconnection problem

  1. #1
    Junior Member
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    Jul 2010
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    Default disconnection problem

    Hi Friends,

    I am facing strange problem since i installed bsnl broadband a month ago. My net disconnects frequently (every 5-10 minutes). I have nokia-siemens wifi router. The "DSL" light remains stable for 5-10 minutes and then starts blinking again. this process keeps on repeating.

    I called bsnl guys and they have visited my home 2 times. they say every thing is okay.

    There is slight disturbance in my landline phone's dial tone. Also, I see that the phone wire comming from pole is little bit rusted. I asked bsnl guys to replace the wire but they wont

    One strange thing i have noticed is that if i disconnect the wire from my landline phone, then the disconnection is less frequent (once in 3-4 hours)

    Kindly suggest.

  2. #2
    Bronze Member
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    Default

    Will it disconnect on lifting the handset of telephone or when you receive a call?

  3. #3
    The Wizard meetdilip's Avatar
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    Default

    1. Check your splitter. Make sure that it is not faulty. Connect directly to the modem and check.

    2. Make sure that all the connection come after splitter. Follow this diagram



    3. Post your SNR and attenuation values.

  4. #4
    Silver Member
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    Default

    Apart from @meetdilip instructions, disable ADSL2+ and monitor.

  5. #5
    Junior Member
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    Default

    Here's the info u required:
    DSL Status
    HTML Code:
    <pre>
    Status 	SHOWTIME 
    Mode 	ADSL2+ 
    Type 	 
     
      	                          Downstream 	Upstream
    Rate (Kbps)                  2042                507 
    SNR Margin (dB) 	          10.8  	        8.4 
    Attenuation (dB) 	          14.5  	        12.1 
    Attainable Rate (Kbps):   11656  	        584 
    Output Power (dBm) 	  12.0  	        0.0 
    Super Frames 	          0  	                419 
    Super Frame Errors 	  0  	                0
    </pre>
    Quote Originally Posted by matrix View Post
    Apart from @meetdilip instructions, disable ADSL2+ and monitor.
    How to disable ADSL2+ and monitor.
    Last edited by top_phodu; 12th August 2010 at 10:51 PM. Reason: Automerged Doublepost

  6. #6
    LEARNER
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    Aug 2007
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    nokia-siemens wifi router( *sl2_141 or Networks 1600)

    How to disable ADSL2+ and monitor
    Please check WA3002-G4 quick reference guide for settings.
    Link No 1 has screen shots.
    http://www.indiabroadband.net/bsnl-b...reference.html

    Uncheck adsl2+ box SAVE reboot. wait for one or two minutes.
    See under menu item DSL.
    Last edited by essbebe; 13th August 2010 at 05:07 AM.

  7. #7
    The Wizard meetdilip's Avatar
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    Get your line checked. Talk to the line man and ask him to replace the cable from junction box to your home. Make sure it does not have too many joints and improper insulation.

  8. #8
    Bronze Member
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    Before, calling the linesman try connecting only your router without splitter to your line, no telephone only router without splitter to your line and observe the connection stability to rule out the possibility of splitter failure or problem after the splitter.

  9. #9
    Silver Member
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    Quote Originally Posted by essbebe View Post
    nokia-siemens wifi router( *sl2_141 or Networks 1600)


    Please check WA3002-G4 quick reference guide for settings.
    Link No 1 has screen shots.
    http://www.indiabroadband.net/bsnl-b...reference.html

    Uncheck adsl2+ box SAVE reboot. wait for one or two minutes.
    See under menu item DSL.
    Hope you are able to find disabling ADSL2+ what is the status after that? I have marked in the attachment.

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