Dears
I have subscribed for in2net broadband service. I have been using it since past 6 months now. This is a small feedback if it helps someone. I have this service in Malad West.
The good is that you get good speed at affordable prices, that MTNL or other operators simply can't provide. The biggest problem for in2broadband service is that there is no escalation matrix. The cable operators / internet dealers run it as they want to. That is primarily because the societies and the managing committee get tie ups with only a single cable company which gives them monopoly. While their broadband plans are good, service is a major problem. I keep trying to reach their customer care and get connected once in 20 times. Even then it depends if I get a proper response. I have been given the connection but trying to get the wiring done which was to be done with the installation plan and that has taken weeks. Still it is not done. People do not pick up calls, have strange policies of not sharing mobile numbers.
I wonder why are other business men not looking forward to set up broadband companies and capture this cable market.
Thanks,