How is the performance of Tikona in Chennai?

Hi Friends,

How is the performance of Tikona in Chennai? speedwise, service wise?

some of their executives contacted me with their plans. I found their unlimted plans are attractive but i suspect their sppe.

Anyone in chennai have Tikona connection? Please advice

i'm from hyderabad and i can tell you their service is very bad(customer care wise) speed wise its very shaky, they are truculent. i don't know how its going to be in chennai

Guys...

any feedback on Tikona in Chennai ?

planning to go for "circuit breaker plan CB299" which they say 2mbps for first 1024 MBs and then 64kbs after 1GB data download. . can we get at least 50-60 kbps while doanloading?

Originally Posted by hindustan_citizen

Guys...

any feedback on Tikona in Chennai ?

planning to go for "circuit breaker plan CB299" which they say 2mbps for first 1024 MBs and then 64kbs after 1GB data download. . can we get at least 50-60 kbps while doanloading?

This is not circuit breaker plan its ass hole plan 1gb i can spend with in 45minutes even 256kbps is not a broadband speed then how you can go with 64kbps minimum 512kbps should be there .

1 GB fup & a post fup speed limit of 64 kbps ????????
Circuit breaker plan ?????? LOL

Originally Posted by jz70

This is not circuit breaker plan its ass hole plan 1gb i can spend with in 45minutes even 256kbps is not a broadband speed then how you can go with 64kbps minimum 512kbps should be there .

Yep. this is a rubbish plan that doesn't even deserve the name Fraudband, let alone broadband.

Might as well go back to the days of dial-up modem.

Tikona's new Unlimited plans are value for money. Got their ULTD 599 plan. Am getting .52 mbps against the promised 512 kbps at Thiruvanmiyur. Yes there are fluctuations and torrents dont work as smoothly as on a wired ADSL connection. But for the ease with which I got the connection and the value it provides, I can forget it as minor inconvenience.

Value to you is your own decision according to your own criteria, so I can't argue... but ease of getting the connection? Back in 2005, even as a foreign newcomer to the country, I got my BSNL landline installed in two days and my broadband a couple of weeks after that; more recently, my current Airtel landline/broadband was working within a very few days of us seeing them lay their cable in our street, and did not even (unlike BSNL) require me to leave the house, as they came to us to sell it as soon as we called.

In my case, getting the Tikona connection was as easy as the two experiences you have mentioned, if not easier. I was pleasantly surprised after what I had read about Tikona on several forums/ websites. I had a working connection in 3 days inspite of only one slot - 8pm to 9 pm made available to them.

Originally Posted by hindustan_citizen

Hi Friends,

How is the performance of Tikona in Chennai? speedwise, service wise?

some of their executives contacted me with their plans. I found their unlimted plans are attractive but i suspect their sppe.

Anyone in chennai have Tikona connection? Please advice

Hi All,

Tikona Broadband is worst service in Chennai. AP tower not properly working. Outdoor modem which they provided has issue. Frequently, connected flapping & request timeout with Tikona Gateway.

Do Go For New Connection with Tikona (India No. 1 Worst Wireless Broadband Service) Buddies.

In billing if we made payment through Net banking / Credit Card. They says that 2.5% of discount on next bill.

But, billing system forgets to calculate the discount amount. If you complaint to customer care about this “they says that amount dedicated for Late Payment”. And also you received the SMS as follows.

"Dear Subscriber u have been chosen for complementary in person collection service. Now handover Tikona Wi-bro Service Bill cheque to our bill delivery executive”.

Next bill onwards, discount amount is not shown.

Tikona is one of the VERY WORST SERVICE. They control the speed and never give the full speed as promised. Their call center is a nightmare. Worst than a government call center (BSNL). Simple example for this is: Their call center timing is 8 am -- 12 pm. Normally, if u call within this time and if they are busy you wil hear a recorded message saying "your call is important to us. all our customer care executives are busy. plz hold the line ...." But, if you call in any other time also you will hear the same message. what does this mean? so, if someone who dont knw the timing and if they call in some odd time, he hav to wait for hours thinking that his call will be answered.

These guys use the same technique most of the time. I never got the call attended for the first time. very ******* service.

The only thing we get from them is sleepless nights after wasting so much of our hard earned money.

So, never go for this

Got the connection 3 weeks back. Getting good speed as per the plan (2mbps). Trying to connect using a Belkin wifi router. Will update if the installation is successful.

"Hi


I am Jaideep Rao from Delhi.
I am agree with all the complaints against TIKONA. I m using Tikona for nearly 6 months and I am not happy with my broadband speed, but plan charges are less that is why I am still using TIKONA. There are some problem with speed but I think this Tikona has more problem then other service provider. I called Toll free number 1-800-209-4276 to raised complaint, I came across one new options from Tikona i.e press 1 for technical support (I was accepting that this will not work) I followed the instruction to my surprise call was connected to Engineer, issue was resolved as there was some alignment issue, I was changing the position of CPE and the technical guy was guiding me that this is proper position as the device was catching maximum speed. Till know Net is working fine, hope this will continue. I am thankful for your assistance"

Hello friends,

I am having plan to buy Tikona service. I am residing in Kottivakkm (Near to thiruvanmiyur), Chenni. I don't about this service provider. Kindly suggest me whether I can go with this connection or not as soon as possible.

Thanks in advance.

I am using Tikona from past 4 months at Bangalore. Previously I used Local cable net. The speed and rental plans was ok, but customer care was not supportive, they only used raise tickets. And after 24hrs engineers used to come. Also on renewal if I forgets to pay immediately the services gets disconnected. My friend recommended me Tikona. They have access point in front of our society. Plans of Tikona are also affordable, speed is good and they take advance rental but gives 18days to pay bill just like mobile bills. Also gets reminder via sms and login page. I happy with service .

I was looking for fast broadband in Chennai. I have got some bad and good reviews about Tikona but still bought its service because it was still way better than other ISPs in Area.

I finally decided to give it a try. I got the connection in seven days. The person from sales Mr. Krishnamoorthy and the person who came for installation Mr. Ajay were very helpful. Installation of wifi router and configuration was very fast. I am happy with the speed and my connection is stable and speedy,

I will use Tikona for more two three months and post my review as it will be too soon to talk more about it.

People do not just sign up on this forum to make one post and that too a positive review of the ISP they are using. This is not the way humans behave naturally. There has to be a motive.

Either way the credibility of a review by someone who just registered and made one post is almost "zero". If you are for real I would like to see you posting on the forum more often.

Advice to everyone who is considering to get Tikona Broadband connection. Please stay away from this company. This company is a joke. I ve been using tikona for the past 8 months. The speed which was promised was 4 Mbps. The actual speed which i get is 0.5Mbps- 1Mbps. I have raised a complaint several times but nothing has been done towards resolving the issue. They provide the most horrible customer service in the whole world. Flushing your money down your toilet is a better option than giving it to tikona.

Originally Posted by skarthik555

Advice to everyone who is considering to get Tikona Broadband connection. Please stay away from this company. This company is a joke. I ve been using tikona for the past 8 months. The speed which was promised was 4 Mbps. The actual speed which i get is 0.5Mbps- 1Mbps. I have raised a complaint several times but nothing has been done towards resolving the issue. They provide the most horrible customer service in the whole world. Flushing your money down your toilet is a better option than giving it to tikona.

Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKNV0664 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in

Regards,
Tikona Care

Originally Posted by skarthik555

Advice to everyone who is considering to get Tikona Broadband connection. Please stay away from this company. This company is a joke. I ve been using tikona for the past 8 months. The speed which was promised was 4 Mbps. The actual speed which i get is 0.5Mbps- 1Mbps. I have raised a complaint several times but nothing has been done towards resolving the issue. They provide the most horrible customer service in the whole world. Flushing your money down your toilet is a better option than giving it to tikona.

Dear Karthik,

This is a gentle reminder to follow-up on your concern listed on Nov 08, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on tikonacare@tikona.in mentioning your assigned reference number TIKNV0664 in the subject line.

Regards,
Tikona Care

Tikona broadband performing well in chennai. I am staying in T nagar, Chennai and using Tikona broadband for past 2 years. The speed and customer support is good. I had the issues in connection with several times but tikona support team solved in a time.